Location: Three Hills

Office Hours: Monday – Friday, 9:00 AM – 12:00 PM 1:00 PM – 4:00 PM

 

Position Overview: The Volunteer Receptionist will provide essential front-desk support and create a welcoming atmosphere for visitors and clients. This role involves answering phone calls, greeting visitors, and assisting with administrative tasks to help ensure smooth day-to-day operations. The Volunteer Receptionist will be an integral part of the team, representing the organization’s professionalism and commitment to supporting residents. 

 

Key Responsibilities:

• Greet visitors and direct them to the appropriate department or staff member.

• Answer incoming phone calls, provide information, and direct calls to the correct person.

• Assist with signing in guests and maintaining the visitor log.

• Perform general clerical duties such as filing, data entry, and organizing office supplies.

• Maintain the reception area, ensuring it remains clean and welcoming.

• Assist in scheduling appointments or meetings and managing calendars.

• Handle basic inquiries and provide general information about the organization’s services.

• Ensure the security of the premises by monitoring who enters and exits the building.

• Provide support to other staff members with administrative or office tasks as needed.

 

Qualifications:

• Friendly, professional, and approachable demeanor.

• Excellent communication skills (both verbal and written).

• Basic computer skills (knowledge of MS Office, email, and data entry).

• Ability to multitask and handle a busy reception area.

• Strong organizational skills and attention to detail.

• Ability to work independently and as part of a team.

• A positive attitude and a willingness to help.

• Willing to sign a confidentiality agreement.

 

Experience & Education:

• Previous experience in a receptionist, administrative, or customer service role is preferred but not required.

 

Benefits:

• Opportunity to gain experience in a professional office environment.

• Enhance communication and organizational skills.

• Build relationships within the community.

• Gain satisfaction from supporting the organization’s mission.

 

If you are interested in finding out more about volunteering with Kneehill Regional FCSS, please call 403-443-3800 or email shelley@krfcss.com